Return Policy

At Bionic UndrWrld, our commitment to customer satisfaction is reflected in our comprehensive return policy. We understand that products may not always meet expectations, and we're here to ensure your contentment.

Return Period and Process:

Our store offers a 30-day return policy for any purchased item, including change of mind, damage, or any general dissatisfaction. To initiate a return, contact customer support within the specified timeframe; they'll guide you, providing a return authorization number, as returns without one may not be accepted.

Packaging and Shipping:

Carefully package the item in its original packaging, ensuring secure protection. We recommend using a trackable shipping method for the safe return of your item.

Inspection and Refund:

Upon receiving your return, we inspect the item's original condition. If it meets the criteria, we will process your refund within 5 business days. The original shipping charges are non-refundable. Damaged or altered items may affect the refund process, and our support team will discuss options.

Fulfilment and Discrepancies

Product Description Discrepancies:

We strive for accurate product descriptions and images. If you receive an item that doesn't match, contact our customer support immediately. We'll work with you to resolve the issue and ensure satisfaction.

Non-Returnable Items:

Certain items may be non-returnable due to hygiene reasons or restrictions. These items are clearly marked on our website, with a non-returnable status stated in the product description.

For any further questions or concerns about our return policy, don't hesitate to reach out to our customer support team. We're here to assist and guarantee an exceptional shopping experience with Bionic UndrWrld.